Tickets for all the events organized by the Fondazione Musica per Roma at the Parco della Musica Auditorium can be purchased:

• at the Auditorium ticket office, open every day from 11 to 20, on Sundays from 10 to 20 and on show nights until 21.30
• online by credit card at www.ticketone.it
• via the call center (paid service) on 892.101;
• through the Zetema call center 060608.

How does the refund of a cancelled event take place?

In case of cancellation of an event, the communication regarding the refund method is always provided at the same time as the cancellation notice and through the same channels (social media, organizer’s website, email from the ticketing service provider to online buyers).

Tickets purchased in physical locations are refunded at the point of purchase.

Fondazione Musica Per Roma entrusts the sale of tickets to a vendor who owns a certified ticketing system. Therefore, if the ticket was purchased online, on the aforementioned supplier’s website, the supplier will directly cancel the purchase and re-credit the refundable amount, at its own care and responsibility.

Where the purchaser is in possession of a paper ticket, in order to be eligible for a refund return all tickets intact.

In the event that the event has to be cancelled on the day of its performance, or even on the evening itself, the refund of tickets will be made, subject to exceptions, from the second following day, after the average time has elapsed to ensure that the necessary cash is available at the box office.

See ticket regulations.

The Cavea of the Auditorium Parco della Musica is an outdoor arena, the parterre and grandstands are uncovered. Events held in this space may take place in the rain, in which case no refund will be due.

Bus
910, Termini/Piazza Mancini terminus
53, Piazza Mancini/Largo Chigi terminus
982, Viale XVII Olimpiade/Stazione Quattro Venti terminus
168, L.go Maresciallo Diaz terminus/Tiburtina station

Tram
2, P.le Flaminio/Piazza Mancini Metro terminus

Metro A
Flaminio stop, then tram 2 or Roma-Nord railway, Piazza Euclide stop.

The Auditorium Parco della Musica is served by two parking lots, with spaces reserved for the disabled: level parking in the area in front of the Parco della Musica, with access from Viale Pietro de Coubertin; multi-level covered parking with access from Viale Pietro de Coubertin and/or Viale Maresciallo Pilsudski. The parking lots are managed by Park it. s.r.l., both of which are metered.

The Parco della Musica has been designed to ensure full accessibility to disabled citizens, and Fondazione Musica per Roma, in line with the philosophy of the Park and in compliance with the principles of equal opportunity, offers facilities and services useful to simplify and encourage participation in events.

It is possible, for disabled people in wheelchairs only, individually or through associations, to reserve a seat in the auditorium by telephone by contacting 06 8024 1281 active every day from 11 a.m. to 6 p.m., during continuous hours.

The availability of seats reserved for disabled people in wheelchairs and their companions is limited, in accordance with the law, so it is recommended to purchase or request tickets well in advance, especially for the most popular events.

For people with disabilities and people with disabilities with Law 104 (in a situation of seriousness), or equivalent certificates, as long as seats are available Fondazione Musica per Roma provides a 20% reduced ticket to the disabled and for the accompanying person, where necessary, free admission.
In case of 100% disability there is a 20% reduction for both disabled and accompanying person. Blind citizens are entitled to 50% discount.

Free tickets and reductions are issued only at the central ticket office of the Auditorium Parco della Musica. For information you can call 06 8024 1281 or write to info@musicaperroma.it.

The Auditorium Parco della Musica box office can reserve tickets after viewing the relevant documentation. In case of Law 104 or equivalent, it is advisable to forward the documentation in order to make the reservation at the correct price.

Reception staff are always present and are responsible for assisting and directing visitors to facilities (elevators, paths for the blind) set up to provide access and facilitate movement within the Park.

As a general rule, the public is allowed to enter the hall from half an hour before the start of the event (unless otherwise stated in writing on the admission ticket and/or communicated in the event description sheet) and up to 5 minutes before the start time.

According to the regulations it is not possible to enter the auditorium when the performance has started. Where the organizer allows it, it will be possible to take a seat in the seats indicated by the theater staff, which may be different, and in a different sector or price range, than those assigned at the time of purchase.

Information on how to access free events is written in the description sheet of each event or event. A distinction is made between free events, for which an admission ticket must be collected (usually about 7 days before the event), and events with free admission: fill-in (without a ticket) or with placeholder collection at the time of entry itself.